Upgrade or Get New Electric Service

Get the information you need to upgrade your electric service or request new electric service when you are adding on to your existing home or building a new single-family home.

1

Apply

Complete & Submit Application
 

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• Customer gather and upload documents / information
• Customer submits application

2

Review

Your application is reviewed by PNM

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• PNM reviews application and documents
• PNM request additional information (if required)
• PNM approve application

3

Design

PNM develops design
 

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• PNM conducts field assessment (if required)
• PNM notifies customer of upfront design fee (if required)
• Customer pays upfront design fee (if required)
• PNM completes design
• PNM generates estimate and contract

4

Execute

Sign and pay for your application
 

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• Customer signs contract
• Customer pays application fee
• PNM verifies application fee and executes contract

5

Construct

Project is constructed
 
 

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• PNM executes construction
• Customer executes construction
• Customer obtains permit approval from electrical authority
• Customer notifies PNM of inspection readiness

6

Inspect

PNM inspects service
 

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• PNM reviews approved pre-final permit information uploaded by applicant
• PNM inspect work

7

Connect

The power is turned on

 

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• PNM installs meter
• PNM energizes line

Make a payment

Pay online from your bank account or by credit/debit card (3% fee). You can also pay by check, however, please allow additional time for us to receive and process your payment.

Electric Service Connect Aids

Before you begin your project: The various links below are intended to provide you and your contractor with the information you need to plan for and secure new or upgraded electric service for your project.

Electric Service Guide

Electric Service Guide
(no drawings)  

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Construction Drawings
 

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Meter Drawings &
Equipment

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Line Extension Policy
 

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Special Requests

Residential and Commercial
Ballpark Estimate

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Emergency Service Connection
 

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Tribal Land
Projects
 

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Temporary Service Energization
 

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Underground Joint Trench Requests

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Meter Spot
Appointment Requests

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Access to
PNM Equipment

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Disaster Recovery

Customers affected by the fires in the Ruidoso/Mescalero areas can request to restore power here.

Request

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