New Service Delivery Contact Information
Customer Interconnection:
Customer Interconnection is responsible for the initial screening and site visit for Residential and Commercial applications and collection of required documents for service and capacity evaluation. It is also responsible for Permit Review, Schedule Access to PNM equipment request, Scheduling upgrades & meter energizations.
Design Engineering:
Design Engineering provides completed residential and small commercial service designs for the over 3000 annual new services across the state of New Mexico. Using the demand information submitted by the customer and the site assessment provided by the First Team (CIG), they apply their technical expertise, as well as PNM and National Electric Safety standards, to create a design that utilizes minimal system, thus limiting the costs to the customer.
Work Management:
Work Management is responsible for project management, customer communication, primary/secondary construction coordination and scheduling, permit processing, customer equipment inspections, service line installation coordination, service order creation and scheduling, and meter energization.
Bryanna Saenz
Engineering Tech II, Metro
Bryanna.Saenz@pnm.com
505-241-0557
Mario Aguilera
Engineer II, Metro, Residential
Mario.Aguilera@pnm.com
505-241-4076
Stella Murdoch
Project Manager, Metro, Residential & Commercial
Stella.Murdoch@pnm.com
505-377-4819
Evander Montano
Engineering Tech I, Metro
Evander.Montano@pnm.com
505-241-3307
Amy Tattershall
Engineer II, Metro, Residential
Amy.Tattershall@pnm.com
505 241-3416
Robert Fullbright
Project Manager, Metro, Commercial
Robert.Fullbright@pnm.com
505-377-5973
Jacqulene Delgado
Engineering Tech I, Metro
Jacqulene.Delgado@pnm.com
505 241-3438
Luke Pellegrino
Engineer II, Metro, Residential
Luke.Pellegrino@pnm.com
505 241-3437
Carlos Ramirez
Project Manager, Metro, Residential, Commercial, Subdivision
Carlos.Ramirez@pnm.com
505-377-6231
Marisol Williams
Engineering Tech I, Metro
Marisol.Williams@pnm.com
505 241-3441
Allen Cooper
Engineer II, Metro, Residential
Allen.Cooper@pnm.com
505 241-0591
Kelly Gragg
Project Manager, Northern, Residential, Commercial, Subdivision
Kelly.Gragg@pnm.com
505 401-7541
Antoinette Sanchez
Engineering Tech II, Santa Fe
Antoinette.Sanchez@pnm.com
505-241-0521
Kayla Yaksich
Engineer I, Metro, Residential
Kayla.Yaksich@pnm.com
505-241-3448
Monica Martinez
Project Manager, Northern, Residential, Commercial
Monica.Martinez@pnm.com
505-377-9861
John Colmenero
Engineering Tech II, Alamogordo/Ruidoso
John.Colmenero@pnm.com
575-443-6615
Eric Winkler
Engineer III, Residential, Northern
Eric.Winkler@pnm.com
505-473-3221
Deborah Young
Project Manager, Silver City, Residential, Commercial, Subdivision
Deborah.Young@pnm.com
575-956-1455
Joseph Parra
Engineering Tech I, Silver City/Deming
Joseph.Parra@pnm.com
575-956-1493
Kyla Charlee
Engineer I, Metro, Commercial
Kyla.Charlee@pnm.com
505-241-3652
Theresa Snyder
Project Manager, Alamogordo, Residential, Commercial, Subdivision
Theresa.Snyder@pnm.com
575-443-6644
Paul Lara
Field Coordinator, Metro
Paul.Lara@pnm.com
505-917-7686
Acacia Pereira
Engineer I, Metro, Commercial
acacia.pereira@pnm.com
505-241-3435
Malik Meadors
Inspector - Metro
Malik.Meadors@pnm.com
505-241-3379
Jesus Villar
Field Coordinator, Santa Fe
Jesus.Villar2@pnm.com
505-263-4273
Nancy Dow
Sr. Engineering Tech, Metro, Commercial
Nancy.Dow@pnm.com
505-241-4572
Terri Miles
Manager, Work Management
Terri.Miles@pnm.com
505-241-3332
Glenn Miller
Field Coordinator, Santa Fe
Glenn.Miller@pnm.com
505-917-8005
Suzanne Marquez
Sr. Engineering Tech, Metro, Commercial
Suzanne.Marquez@pnm.com
505-241-3479
Saul Carrillo
Project Manager
Saul.Carrillo@pnm.com
575-420-7902
Chris Rutten
Field Coordinator, Alamogordo/Ruidoso
Chris.Rutten@pnm.com
575-973-4946
Alec Parhar
Engineer III, Metro, Commercial
Alec.Parhar@pnm.com
505 241-3408
Lee Allen
Project Manager
Lee.Allen@pnm.com
505-377-0438
Rachel Sandoval
Service Coordinator, Sr
505-241-3425
Tony Davis
Sr. Engineering Tech, Northern, Commercial
Tony.Davis@pnm.com
505 241-3497
 
Bernadette Serrano
Service Coordinator, Sr
505-241-3425
Luis Jimenez
Engineer III, Metro, Subdivision
Luis.Jimenez@pnm.com
505-241-3431
 
Bella Winkler
Service Coordinator, Sr
505-241-3425
Garrick Martin
Engineer I, Alamogordo
Garrick.Martin@pnm.com
575-443-6631
 
Natalie Martinez
Service Coordinator, II
505-241-3425
Riker Graham
Engineer I, Alamogordo
Riker.Graham@pnm.com
575-443-6620
 
Vanessa Flores
Service Coordinator, I
505-241-3425

Boston Nelson
Senior Engineering Tech, Ruidoso
Boston.Nelson@pnm.com
575-937-4599

 
Jocelyn Martinez
Service Coordinator, I
505-241-3425
Ruben Medina
Senior Engineering Tech, Silver City
Ruben.Medina@pnm.com
575-956-1469 
 
Stefanie Swanson
Service Coordinator, I
505-241-3425
James Montgomery
PE, Engineer IV, Residential
James.Montgomery@pnm.com
505 241-3611
 
Lynae Arnold
Service Coordinator, I
505-241-3425
Jacob Gomez
PE, Engineer IV, Commercial
Jacob.Gomez@pnm.com
505 241-3339
 
Saul Botello
Service Coordinator, I
505-241-3425
Terry Randall
PE, Engineer IV, Subdivision
Terry.Randall@pnm.com
505-241-3422
 
Victoria Rodriguez
Mgr, Team 1, NSD
Victoria.Rodriguez@pnm.com
505-241-3430
Mitchell McClellan
PE, Manager, Distribution Engineering, Residential
505-241-3622
Mitchell.McClellan@pnm.com
 
Rosario Lopez
Supervisor, Service Coordinator
Rosario.Reyes@pnm.com
505-241-7744
Jordan Ludi
Manager, Distribution Engineering, Commercial
Jordan.Ludi@pnm.com
505 241-3656
 
Andrea Sanchez
Associate Director, Customer Interconnection
Andrea.Contreras@pnm.com
505-241-3666
Jerrold Ortega
Manager, Distribution Engineering, Subdivision
Jerrold.Ortega@pnm.com
505-241-3654
 
  Crystal A. Enoch
PE, Manager, Distribution Engineering, Southern
Crystal.Enoch@pnm.com
575-644-1591