October 2024 Energy Works Newsletter - pnmprod
Energy Works - October 2024
Halloween Safety Tips
Halloween Decorating Safety Tips from PNM
As Halloween approaches, it's time to transform your home into a haunted haven! While you're conjuring up spooky scenes, don't let electrical hazards turn your festive fun into a frightful fiasco. PNM has some important safety tips to ensure your Halloween is all treats and no tricks!
- Do not carry ladders while extended and carry them horizontally to avoid potential contact with overhead power lines.
- Always unplug lights before going to bed or leaving your home.
- Keep electric cords out of high-traffic areas where people or pets can trip or become entangled.
- Cords should be plugged into outlets equipped with ground fault circuit interrupters (GFCIs). GFCIs protect you from electric shocks.
- Always look up and look out for power lines when decorating outside and stay at least 10 feet away from them. Only use decorations rated specifically for outdoor use.
- Only use lights that have been safety tested and approved by Underwriters Laboratory (UL). Look for the UL label on the box and on each string.
- Do not place light strands or electrical cords into trees or vegetation near power lines and never place anything on utility poles.
Happy Halloween from PNM! We hope these tips help you have a safe and spooktacular Halloween!
Customer Service Week
Customer Service Week 2024 is October 7-11.
Our dedicated team of Customer Experience Advisors in our Contact Center takes pride in serving and supporting our customers and their needs. There are multiple ways you can contact us:
Customer Service: 888-DIAL-PNM (888-342-5766)
Chat: PNM.com and click the Live Chat button on the right side of the screen.
Customer Service hours: Monday-Friday, 7:30 A.M.-6 P.M. (For outages, call 24/7)
Smart Thermostats
Get a $50 rebate on a new smart thermostat!
ENERGY STAR certified Smart thermostats can help you lower your bills by allowing you to control the temperature in your home from anywhere using your phone, identifying usage patterns to adjust temperatures to suit your needs, and providing maintenance alerts for your refrigerated air or heat pump system.
PNM files Rate Request
PNM filed the 2025 Rate Request with the New Mexico Public Regulation Commission (Case No. 24-00089-UT).
Visit our site if you want more information on the PNM 2025 Rate Request, including the customer notice.
Assistance Fair
Annual PNM Community Assistance Event
Join us Saturday, November 2, from 9 AM to 12 PM at Albuquerque High School
This event aims to support community members living on a low or fixed income by connecting them with essential resources and services. Over 40 organizations will provide information on free services and programs related to food, housing, transportation, clothing, employment, education, financial assistance, and more. On-site utility assistance will also be available from PNM, New Mexico Gas Company, Comcast/Xfinity, and the Albuquerque Bernalillo County Water Utility Authority.
Indigenous Peoples Day
On indigenous Peoples Day, we honor America's first inhabitants and the Tribal Nations that continue to thrive today.
The contributions of Indigenous people are integral to our nation, culture, and society. This Indigenous Peoples Day, we will recognize and celebrate the diverse Indigenous communities and cultures across our country, including the 23 New Mexico tribal nations. The United States flag will be displayed on all public buildings on October 14, and the PNM logo will be changed to honor the rich history and contributions of Indigenous peoples.
Whole Home EV Rate
Charge up while you wind down - PNM offers customers a convenient, low-cost electricity rate that can fuel your vehicle for as low as $3 between 10:00 PM and 5:00 AM.
Customers who sign up for a qualified charger rebate are automatically enrolled, but if you already own a charger, please apply at PNM.com/whev-application.
Receive up to $2,000 for the purchase and installation of a qualified Level 2 home charger!
Installation is a breeze using PNM's Easy Install Method, where a program authorized contractor will install the EV charger and submit the rebate application for you. If you purchase a qualified Level 2 home charger from a program authorized contractor, they can reduce your upfront costs by applying your Home Charger Rebate at the point of sale.
Additional rebates are available for income-qualified residents who can receive up to $4,250 for the purchase and installation of a qualified Level 2 home charger.
