When life changes and you need to cancel your service, we strive to make the process as easy as possible.This section is for customers who currently have an active PNM account and want to close their account and will not be establishing service in their name at a new location.
Please call us at least 3 business days before you plan to close your account.
We sometimes can schedule a final meter reading by the next business day. But next-day availability can be limited, particularly around the end and beginning of each month.
The primary account holder or secondary person listed on the account can call to arrange to cancel the account.
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