PNM is implementing a Public Safety Power Shutoff (PSPS) in the East Mountains area at 1:00pm today, March 6, unless weather and fire risk conditions improve. PNM will continue to monitor real-time conditions. We are advising customers in the East Mountains to plan for an extended power outage through the night.
Weather Alert: Santa Fe and Las Vegas areas. A Public Safety Power Shutoff (PSPS) is not planned in these communities at this time.
Weather-related outages may occur throughout PNM service area. Be prepared for extended, weather-related outages. Please report your outage at PNM.com/outage or by texting #REG to 78766 and then #OUT to 78766.
View power outage boundaries and outage status at PNM.com/outagemap. Stay informed with outage alerts by texting #REG to 78766 and then #ALERT to 78766 from a phone associated with your PNM account. Visit PNM.com/wildfire-safety for more information.
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Managing your budget is easier when you know how much you¿ll pay. PNM Budget Billing balances the seasonal highs and lows of your energy bill for a more consistent monthly payment.
Summary billing is a program PNM offers to customers with multiple accounts. The main benefit of participating in summary billing is simplicity: customers receive a page with a "summary" of all accounts, or Master Summary statement.
Learn how you can save on taxes if you manufacture a product.
FAQs: Billing
Can I change my due date?
Your due date is set by when your meter is read, so at this time, there is no way to change your due date.
Why do my rates change?
There are two ways your rates can change. The first is that they change seasonally. During the summer months of June, July and August, when demand and electricity costs are at their highest, higher rates will be in effect. Lower rates are in effect during the non-summer months of September through May, reflecting the lower cost of electricity at that time of year. The second way your electricity rate can change is that there are "blocks" or groupings of rates based on your monthly electricity usage. The less you use, the less you pay per average kilowatt hour.
What are the different charges on page 2 of the bill?
The different items on page 2 reflect the different charges the New Mexico Public Regulation Commission allows us to collect from customers, and these reflect the various costs associated with delivery of electricity to you.
