Automatic Payment:
Change or Cancel

Automatic Payment withdraws your monthly payment automatically from your checking or savings account.

• Get a paper bill in the mail or paperless one emailed to you, your choice.
• Automatic Payment is free.

Change Automatic Payment

• To change the type of account or account number to debit, but not the bank: - Contact PNM Customer Service: - (888) 342-5766
• To change banks: - Mail us a completed Automatic Payment Authorization Agreement with new information. Follow the below instructions to "Change your bank information by mail."

Change your bank information by mail

Send us a new authorization agreement when you want to change the bank information for an existing Automatic Payment plan.

1. Download, print, and complete the Automatic Payment Authorization Agreement.

• Download a print an authorization agreement (.pdf)
• Call PNM to have an authorization agreement mailed to you

2. Mail the signed authorization agreement to:

   PNM
   Automatic Payment
   Main Offices
   Albuquerque, N.M., 87158-0525

Cancel Automatic Payment

• Contact PNM, at the above number, at least three business days before the next scheduled withdrawal date. - We may ask you, for your protection, to put your request in writing.
• If you cancel Automatic Payment, you will still be responsible for timely payment of your bill.

• Still have questions? Contact PNM
• Sign up for Automatic Payment
• Other ways to pay your PNM bill