Landlord Standby Program

Landlord Standby is a contractual agreement between PNM and a landlord.

Under the agreement, when a tenant moves out of a rental property and requests that service be taken out of his or her name, PNM will:

  • Provide a final bill to the tenant.
  • Continue to provide service under the landlord's name.

Benefits:

  • Service will remain on, even when the rental property is unoccupied.
  • No need to call when a tenant moves out.
  • No transfer fees so long as the service goes straight from the tenant's name to yours.
  • Landlord Standby is free.
Email Completed Forms

We are temporarily unable to process mailed or faxed in landlord standby forms due to statewide COVID-19 work-from-home recommendations. Please email completed forms to PNMLandlordStandby@pnm.com. Sign up for landlord standby online by logging into your PNM.com account or chat with us weekdays from 7:30 a.m until 6 p.m. for further assistance.