March 2025 Energy Works Newsletter - pnmprod
Energy Works - March 2025
Wind Safety Tips
The spring season may bring strong winds across New Mexico, which could increase the risk of power outages due to broken tree limbs and other wind damage. Prepare for potential disruptions by taking a few steps ahead of the weather.
Stay Safe
Stay away from downed power lines. If you see a downed power line, do not touch it or anything in contact with it. Call 911 and PNM immediately at 888-DIAL-PNM. Never try to remove a broken tree limb or branch that has come into contact with a power line.
Secure Outdoor Items. Make sure items in your yard that could blow away are anchored down, and if not, bring them inside. Those items could fly into power lines and cause an outage if not secured or removed.
Build or restock your emergency preparedness kit, including food, water, a flashlight, batteries, back up phone charger, cash and first aid supplies.
Always consider a power line energized and dangerous. Call PNM at 888-DIAL-PNM.
Stay in the Know
Sign up for PNM outage alerts
- Text #ALERT to 78766.
- Online at PNM.com. Login to your account and click Sign Up for Outage Alerts.
- Live Chat at PNM.com.
- Call 888-DIAL-PNM (888-342-5766) Monday to Friday from 7:30 a.m. to 6 p.m.
To stay informed, charge your phone before the strongest winds arrive in case you lose power.
Report an Outage
Help PNM restore power faster. PNM may not be aware of an outage in your area unless you report it:
- Text #OUT to 78766.
- Online at PNM.com/outage.
- Call 888-DIAL-PNM.
Sign up for outage text alerts by texting #ALERT to 78766.
PNM Payment Options
Pay your bill with ease. Select the payment option that's most convenient for you.
There are many convenient ways for you to pay your PNM bill. Change your payment and billing preferences anytime. Discover PNM's digital wallet and text payment options below.
Digital Wallet
You can setup and use digital wallets to pay your bill using Apple Pay and Google Pay. Simply use your phone and, for a nominal convenience fee of $2, submit payments that are processed instantly and securely.
Pay by Text
You can receive bill notifications and pay your bill by text. Create an EZPAY account, set up your payment method, and enable the PayByText option. Once you have enabled PayByText, you will receive a text message three days before your PNM bill is due with the amount owed. A service fee of $2 applies.
These digital and mobile payment options highlight PNM's commitment to offering flexible and accessible payment solutions.
EV Purchase Rebates to Help Electrify Your Ride
Electric vehicles can save you money through reduced fueling and maintenance costs. If you're considering the switch to an EV, there are rebates to help!
- Up to $250 point-of-sale rebate for residential customers at participating retailers toward the purchase of an eBike.
- Income-qualified customers may receive up to $4,000 off the purchase price of a new, used, or leased electric vehicle at participating dealers.
- Up to $2,000 toward the purchase ($500) and installation ($1,500) of a qualifying Level 2 charger.
Keep you account up to date
When was the last time you checked your contact information?
You can update your information anytime online. Simply go to PNM.com/login and make sure your email and phone number is up to date.
Time of Day
You are encouraged to take advantage of a voluntary rate plan that will help you save on your monthly bills.
Through the Time-of-Day rate plan, electricity prices are lower on weekends and during off-peak hours. As you shift your electricity usage to these lower-cost time periods, you can save energy and reduce your electric bill.
| Season/Peak Period | Time-of-Day Rate |
|---|---|
| Summer On-Peak $0.31/kWh | 15 hours a week (Monday-Friday, 5 p.m. to 8 p.m.) |
| Summer Off-Peak $0.08/kWh | 153 hours a week (All other hours) |
| Non-Summer On-Peak $0.17/kWh | 30 hours a week (Monday-Friday, 5 a.m. to 8 a.m. and 5 p.m. to 8 p.m.) |
| Non-Summer Off-Peak $0.07/kWh | 138 hours a week (All other hours) |
Budget Billing
Budget Billing gives you more predictable energy bills by balancing seasonal highs and lows, taking the guesswork out of your monthly bill. Once signed up, you'll pay the same amount every month - making budgeting and planning much easier.
You still pay for the energy you use, but your total costs are spread evenly throughout the year. Budget Billing amounts are evaluated twice a year, usually in February and August, and may go up or down based on your actual usage and updated energy costs.
