Bill DefinitionsBill Definitions
  • Billing Causes for a high bill
  • More Ways to Pay
  • Financial Assistance Causes for a high bill
  • More Ways to Pay
  • Rebates & Discounts
  • Rebates & Discounts
  • Automatic Payment
  • Rates
  • Save Energy & Money Fuel Cost Adjustment
  • Home Weatherization Assistance
  • Energy Calculators
  • Customer Solar Program
  • Rates
    • Student Programs
  • EV Rebates and Incentives
  • Solar & Wind Energy Move In/Start Service
  • Strategic Energy Management Business Program
  • Move Center
  • Upgrade Service / New Construction
  • Move Out/Stop Service
  • Upgrade Service / New Construction
  • Manage Alerts
  • Customer Solar Program
  • Upgrade Service / New Construction
    • Manage Alerts
  • Other Renewable Projects
    • Submit Meter Read
  • Submit Meter Read
  • More Services Manage Alerts
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    Keeping Your Account Safe

    We want to do everything we can to keep your information and your account safe. If you ever have a question about whether a caller is legitimate, call us at (888) DIAL-PNM. We're always here to answer your questions.

    Scam Calls

    Learn about a statewide scam where customers are being threatened with disconnection if they don't purchase prepaid giftcards. 

    Identity Theft

    Find out what you need to do if someone used your information to open a PNM account without your permission.