PNM Good Neighbor Fund - pnmprod
Can you help others?
Help struggling families keep their homes lit and essential services running. Join us in illuminating lives-because kindness is the brightest light of all. Your donation can light up lives!
Good Neighbor Fund Outreach Events
See where we will be in 2024 to get help with your bill in person, an alternative to scheduling an appointment.
PNM Good Neighbor Fund
The PNM Good Neighbor Fund is an emergency fund that helps low-income customers in our service area with energy assistance when they are at risk of being disconnected once per calendar year. Donations from generous PNM customers, employees, and shareholders fund this program.
PNM Good Neighbor Fund Qualifications
Before applying for financial assistance, please have the following prepared to upload or bring with you:
A disconnect notice on your PNM bill
Your PNM bill must be at risk of disconnection to receive financial assistance from the PNM Good Neighbor Fund. Have a copy of your paper PNM bill or your paperless PNM bill. You may show a copy of your paperless bill from your phone when receiving help in person.
Proof of approval for LIHEAP or SNAP benefits for the current calendar year, 2023 - 2024.
We will accept proof of approval letters from either of two programs - the Low-Income Energy Assistance Program (LIHEAP) and the Supplemental Nutrition Assistance Program (SNAP). These programs are administered by the New Mexico Human Services Department, and they offer financial assistance to eligible households. If you are eligible, SNAP helps you receive food products, while LIHEAP is designed to assist you in paying your utility bills. Both programs are available on an annual basis.
If you need financial assistance from LIHEAP, the funded amount will be directly paid to your utility account, such as PNM. If you want to learn more about the program and how you can apply, please visit the official website.
Proof of all identification for everyone living in the home
Valid identification is required for all household members and children, including the PNM account holder named on the PNM bill. For adults, IDs such as a driver's license, state ID, alien registration card, or passport, etc. For children, we can accept a school ID, insurance card, social security card, or insurance card, as an alternative.
Proof of household income for all adults living in the home
Proof of income for all adults living in the household, including the PNM account holder named on the bill - we will accept pay stubs or bank account statements dated within 60 days of applying for assistance. We can also accept Supplemental Security Income (SSI) or a Social Security Statement. If you do not have income, we need to see an unemployment document or proof of SNAP/food benefits.
How to Apply
PNM Good Neighbor Fund Locations - By Appointment Only
If you need to apply for help from the PNM Good Neighbor Fund, you can schedule an appointment at one of our community agency's offices
ALBUQUERQUE | ALAMOGORDO | CLAYTON |
Rio Grande Food Project Call to schedule an appointment 505-831-3778 or Good Neighbor Fund Walk-ins are welcome on Wednesdays and Fridays during regular food distribution from 9 am ¿ 11 am.
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Love Inc. of Otero County |
Alternatives to Violence |
DEMING | LAS VEGAS | LOS LUNAS, BELEN, ISLETA PUEBLO |
CitiLife Church |
Samaritan House |
Midwest NM CAP |
RUIDOSO | SANTA FE | SILVER CITY, BAYARD, HURLEY AREA |
A new location coming soon! |
Salvation Army Office |
St. Francis Newman Center Hidalgo Medical Services - Family Support |