• Billing Bill Definitions
    • Keeping Your Account Safe
    • Fuel Cost Adjustment
    • What You Can Do
    • Time of Day
    • Causes for a high bill
    • href="https://www.pnm.com/nl/tree-trimming-process2?doAsUserId=Onuxe5xUltU%3D%2Fapply-for-grant%2Flogin%2Fquicklinks%2Flogin%2Fquicklinks%2Foutage%2Fquicklinks%2Flogin%2Flogin%2Fquicklinks%2Flogin%2Flogin%2Foutage%2Fquicklinks%2Fquicklinks%2Flogin%2Flogin%2Foutage%2Fquicklinks%2Fquicklinks%2Foutage%2Fquicklinks%2Fquicklinks%2Foutage" target="" title="PNM's Tree Trimming Process">PNM's Tree Trimming Process
    • Rates
  • Save Energy & Money Energy Saving Tips
  • Home Weatherization Assistance
  • New Homes
  • Student Programs
  • Tax Rebate Resources
  • EV Rebates and Incentives
  • Solar & Wind Energy
  • Financial Assistance
    • Move Center
    • More Services
    •  

      Keeping Your Account Safe

      We want to do everything we can to keep your information and your account safe. If you ever have a question about whether a caller is legitimate, call us at (888) DIAL-PNM. We're always here to answer your questions.

      Scam Calls

      Learn about a statewide scam where customers are being threatened with disconnection if they don't purchase prepaid giftcards. 

      Identity Theft

      Find out what you need to do if someone used your information to open a PNM account without your permission.